How do I attend a workshop?
Booking a workshop is easy! Simply book online via our website, or in-person at Studio Mooi. We accept credit card, debit or PayPal. Only once full payment is received, your place in the workshop will be reserved.
Are there group discounts available?
Absolutely! If you book more than 5 people into one workshop, please contact us to receive a 10% discount code.
Are there any workshops for kids?
Currently, we are only offering workshops for adults and mature teenagers (16+ unless stated otherwise in the description).
Can I come and watch or bring a friend?
Unfortunately, due to space restrictions, only participants who have purchased a workshop ticket are allowed in the space. If an interpreter or caregiver is needed, please feel free to contact us directly for accommodations.
What is your late policy?
Please try to come on time, as it's challenging to join a workshop that has already started. Late admission to the workshop is at the discretion of the facilitator.
Do you provide refreshments/can we bring food?
Absolutely, we do provide light nibbles and refreshments during our workshops. If you would like to bring along any additional food to snack on due to dietary restrictions, please feel free. We encourage our guests to bring their own reusable cup/mug.
Please be aware we are a nut free facility
Do I need to bring anything?
Unless otherwise stated on the individual workshop description, we will provide everything you need to have a successful workshop (and great time!)
How many people are in a workshop?
Participant sizes vary between the different workshops offered, but generally the workshop size ranges from 10-20 people.
Can I film the class while attending?
Unfortunately, no, all of our facilitators work very hard at the craft and therefore everything is copyrighted.
Please Note: At the end of each workshop, we do allow for selfie pictures at our "selfie wall", which is yours to share on social media.
What happens if I can't make it to my workshop?
Workshops are non-refundable and you cannot reschedule or transfer to another workshops. Our facilitators customize, purchase and prepare the materials for each participant in advance.
If you would like to send someone else in your place, that’s absolutely okay, however we will need for you to provide their name, phone number and email address 24 hours before the workshop scheduled time either by email or phone.
We are unable to transfer a credit after the workshop date has passed.
What happens if my workshop is cancelled due to COVID?
Should any updated COVID restrictions require us to postpone workshops, your ticket will be moved to a rescheduled date or converted to a Twelve (12) month credit that can be used to rebook into an alternative workshop at a later date. Please Click Here for our full Health and Safety Protocol.
Is your facility wheelchair accessible?
Currently our studio space is on one floor which can accomodate wheelchairs, but DOES NOT offer wheelchair accessibility for the washrooms, which are on a separate floor.
Can I buy gift cards for someone else?
Absolutely! Gift Cards can be bought here.
*Please be aware Gift Cards/Certificates are non-refundable and not redeemable for cash or credit.
*Please Note: Gift Cards/Certificates are valid for one (1) year from the date of purchase.
Do you run private events?
We sure do! We have a variety of packages available for all sorts of events from baby showers to birthday parties to bridal showers to team building events, click here for more information.
Are you accepting new artists to facilitate a workshop?
We are always looking for new talent and love to support local artists. If you think you're a good fit for Studio Mooi, please fill in this form and we will get back to you shortly.